Privacy Policy

How we collect, use, and protect your personal information

Last updated: 12 October 2026

1. Introduction

QuickGuard.uk ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform.

Who we are

QuickGuard is operated by Digital Footprint (digital-footprint.uk). Where we decide why and how your personal information is used, Digital Footprint is the data controller.

For any privacy questions or to exercise your data protection rights, you can contact us at Martin.hewett@digital-footprint.uk.

When a business customer uses this platform to manage personal information on its own behalf, that customer may be the data controller and Digital Footprint may act as its data processor. In those circumstances, requests about that information should normally be directed to the relevant business.

This policy applies to all users of our platform, including security guards ("Guards") and clients ("Clients") who use our services to connect and book security services across the United Kingdom.

2. Data We Collect

Information You Provide:

Account Information

  • • Full name and contact details
  • • Email address and phone number
  • • Password (encrypted)
  • • Profile photo

Verification Data (Guards)

  • • SIA license number and details
  • • Identity documents
  • • Right to work documentation
  • • Professional certifications

Business Information (Clients)

  • • Company name and registration
  • • Business address
  • • VAT number (if applicable)
  • • Billing information

Payment Information

  • • Payment card details (via Stripe)
  • • Bank account details (Guards)
  • • Transaction history
  • • Billing address

Information Collected Automatically:

  • Device information (browser type, operating system, device ID)
  • IP address and approximate location
  • Location used for nearby-job searches and matching, including saved coordinates when you choose to use your device location or provide a postcode.
  • The mobile clock-in/out screen requests precise GPS coordinates with your device permission to compare your position with the displayed shift location. Coordinates remain on your device for this screen session and are cleared when you leave or reload the screen. They are not saved to your account or shared with a client by this feature.
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies
  • Log data and error reports

3. Google OAuth & Third-Party Login

Sign in with Google

We offer Google Sign-In as a convenient authentication option. When you choose to sign in with Google:

What Data We Receive from Google:

When you choose to sign in with Google, we request access to the following information from your Google account:

Email Address

We collect your Google email address to create your QuickGuard account, send you important notifications, and enable account recovery.

OAuth Scope: userinfo.email

Profile Information

We collect your name and profile picture from Google to personalize your QuickGuard profile and display your identity to other users when booking services.

OAuth Scope: userinfo.profile

How We Use Google OAuth Data:

Account Creation: Create your QuickGuard account without requiring a separate password

Authentication: Verify your identity when you sign in to our platform

Profile Setup: Pre-fill your name and profile picture to speed up registration

Communication: Send you booking confirmations, job alerts, and important account updates

Important Information About Google OAuth:

What We DO:

  • ✓ Only request the minimum data needed (email and basic profile)
  • ✓ Store your Google data securely in our encrypted database
  • ✓ Use your email only for QuickGuard-related communications
  • ✓ Allow you to disconnect Google OAuth at any time
  • ✓ Comply with Google's API Services User Data Policy

What We DO NOT Do:

  • ✗ Access your Gmail, Google Drive, or other Google services
  • ✗ Read, send, or delete your emails
  • ✗ Access your Google Calendar or contacts
  • ✗ Share your Google data with advertisers
  • ✗ Use your Google data for purposes unrelated to QuickGuard

Revoking Google OAuth Access

You can revoke QuickGuard's access to your Google account at any time by visiting your Google Account settings.

Manage Google Account Permissions

Google API Services User Data Policy

QuickGuard's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Signing in with LinkedIn

QuickGuard offers “Continue with LinkedIn” as an optional way to create an account or sign in. You can always use another sign-in method instead.

When you select this option, you are redirected to LinkedIn and asked to approve the information that LinkedIn will provide to QuickGuard. Depending on the information available in your LinkedIn account and the permissions you approve, we may receive:

  • Your unique LinkedIn account identifier;
  • Your name;
  • Your primary email address;
  • Your LinkedIn profile photograph; and
  • Your email verification status, where provided.

How we use this information

We use this information only to:

Verify your identity;

Create and manage your QuickGuard account;

Sign you into QuickGuard;

Pre-fill basic account information; and

Protect QuickGuard and its users against fraud, misuse and unauthorised access.

QuickGuard does not use LinkedIn sign-in to access your LinkedIn connections, private messages, posts or full employment history. We do not publish content to LinkedIn on your behalf.

LinkedIn authentication is processed through our authentication provider, Supabase. The information needed to operate your QuickGuard account is stored securely with your account and retained only for as long as it is needed to provide the service, comply with legal obligations, resolve disputes or protect the platform.

Managing and removing LinkedIn access

You can stop using LinkedIn sign-in at any time. You can remove QuickGuard’s access through your LinkedIn account settings or contact QuickGuard to withdraw your consent and request deletion of information obtained from LinkedIn.

Removing QuickGuard from LinkedIn does not automatically delete your QuickGuard account. If you want to keep your QuickGuard account, you may need to establish another sign-in method before disconnecting LinkedIn.

If you close your QuickGuard account or make a valid deletion request, we will delete information received from LinkedIn unless retaining specific information is required by law or is necessary for the establishment, exercise or defence of legal claims.

LinkedIn processes information under its own Privacy Policy. QuickGuard does not control LinkedIn’s independent processing of personal information on LinkedIn’s services.

LinkedIn Privacy Policy

4. How We Use Your Data

We use your personal data for the following purposes:

Service Delivery

To provide, maintain, and improve our platform services, process bookings, and facilitate connections between guards and clients.

Identity Verification

To verify SIA licence details and identity for platform access. SIA verification is not a separate DBS or criminal-record check.

Payment Processing

To process payments, manage held job payment services, handle refunds, and maintain financial records.

Communication

To send service updates, booking confirmations, security alerts, and respond to your enquiries.

Legal Compliance

To comply with legal obligations, prevent fraud, and protect the rights and safety of our users.

6. Data Sharing & Disclosure

We may share your personal data with:

Service Providers

  • Stripe: Payment processing and financial services
  • Supabase: Database and authentication services
  • Google: Optional sign-in, maps and Google Analytics when analytics consent is given
  • LinkedIn: Optional account sign-in
  • SIA: License verification and compliance checks
  • Resend: Transactional email delivery

Other Users

  • When you book a service, relevant information is shared between guards and clients to facilitate the booking (e.g., contact details, job location, service requirements).

Legal Requirements

  • We may disclose data to law enforcement, regulatory authorities, or courts when required by law or to protect our legal rights and the safety of our users.

We Never:

  • • Sell your personal data to third parties
  • • Share your Google OAuth data with advertisers
  • • Share data for unrelated marketing purposes
  • • Transfer data outside the UK/EEA without adequate safeguards

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

Active Accounts

Data retained while account is active plus 2 years after closure

Financial Records

7 years as required by UK tax law

Verification Documents

Duration of account plus 3 years

Support Communications

2 years from last interaction

8. Your Rights (UK GDPR)

Under UK GDPR, you have the following rights regarding your personal data:

Right of Access

Request a copy of your personal data we hold

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your data ("right to be forgotten")

Right to Restrict Processing

Limit how we use your data in certain circumstances

Right to Data Portability

Receive your data in a machine-readable format

Right to Object

Object to processing based on legitimate interests

Rights Related to Automated Decisions

Not be subject to solely automated decision-making

How to Exercise Your Rights

To exercise any of these rights, please contact us at Martin.hewett@digital-footprint.uk. We will respond within 30 days.

9. Cookies & Tracking

We use cookies and similar technologies to enhance your experience on our platform:

Essential Cookies

Required for basic platform functionality, authentication, and security. Cannot be disabled.

Functional Cookies

Remember your preferences, language settings, and login status.

Analytics Cookies

Help us understand how users interact with our platform to improve services.

Marketing Cookies

Used to deliver relevant advertisements and measure campaign effectiveness.

Google Analytics loads only after you accept analytics cookies. Use Cookie settings in the footer to change or withdraw your choice at any time. We ask again after 180 days. Rejecting analytics does not prevent account access.

10. Data Security

We implement robust security measures to protect your personal data:

Encryption

256-bit SSL/TLS encryption for all data transmission

Secure Storage

Data stored in UK/EU data centres with ISO 27001 certification

Access Controls

Strict access controls and regular security audits

Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the ICO within 72 hours as required by UK GDPR.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Privacy Contact

Operator

Digital Footprint (digital-footprint.uk)
United Kingdom

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

Visit ICO Website

This Privacy Policy was last updated on 1 October 2026.